Strategy Implementation
Create shared understanding of business requirements and needs. Alignment of senior team. Agree measures of success, short term and long-term objectives.
About Us
For over 25 years TLS has been a specialist provider of continuous improvement and operational efficiency methodology to support businesses and their people.
We partner with you to ensure your business thrives and our team of qualified, industry experienced facilitators combine strategic advice with practical, customised actions to help you and your teams to eliminate wasted time, wasted effort and wasted energy across your business systems and processes.
Most organisations have implemented some level of continuous improvement and “Lean” tools but have struggled with sustaining and engaging their employees.
This is where we can help in transcending beyond lean tools and building a sustainable culture of improvement in your business.
Our Services
Sustainable Business ImprovementEngaging & Empowering PeopleLean management systemsContinuous business ImprovementPartnering for performanceLean culture
Sustainable Business Improvement
Most businesses have attempted some level of improvement program, whether it has been Lean Manufacturing, Six Sigma, quality circles or the like, and had some good initial outcomes. So why does the overall improvement stall and stutter and lose momentum only to be left with some old dusty artefacts of a past initiative? Most “tools” and “flavour of the month” initiatives look like this unless you really understand what underpins and goes beyond lean tools – cultural engagement.
Engaging and empowering people
Our unique delivery process empowers employees at all levels of the business to deliver sustainable performance improvements. This approach inspires cultural transformation. Transformation driven by behavioural change at both floor and leadership levels. Utilising a leadership “top-down” and employee bottom-up” approach encourages collaboration leading to deeper insights and more actionable results. Participants identify challenges in their role and are provided with the tools to remove those obstacles. The result is increased operational efficiency, greater staff engagement, and streamlined processes to sustain this business advantage into the future.
Lean management systems
Building and transforming a business to a culture of continuous improvement requires not only engagement across all levels but a system that can support and sustain the cultural changes. This is where we focus on daily tools and methods to continue to support engagement and communication utilising standardised work, visual management and employee problem solving. The outcome is an organisation with a common purpose, utilising sustainable and repeatable processes, driven by all employees who solve problems to continually improve their work and their work area.
Continuous business Improvement
Continuous improvement or CI is often misunderstood, and a lot of organizations claim to have some level of continual improvement method or system. But what does CI really mean? Is your organisation trully a learning organisation? Does it solve problems so that they do not re-occur? Ever? Is it led by a CI manager? Or, do all of your employees led the process? Is it something done once a month at project time? Or is it practiced daily with small incremental employee led improvements? At the heart of it, continuous improvement is everybody everyday choosing to focus on improving the customer experience by eliminating wasted time effort and energy – whilst no one is looking.
Partnering for Performance
Every organisation has its own unique set of challenges. Whether organisations have 5 employees or 5,000, TLS can design and deliver a tailored business solution to achieve exceptional results. We have successfully implemented customised initiatives across many industry sectors in Australia. Our unique delivery process places people, personal development and Continuous Improvement at the core of the business solution. Each component of our five-stage delivery process may be tailored, allowing customers to choose project opportunities specific to their needs. Building teams of highly engaged people with exceptional skills to support sustainable local businesses is at the core of our commitment.
Lean culture
Lean culture should be the bedrock of any organisation, much more powerful than any tools or system it brings to life four key attributes to enable sustainable business success.
Customer-Focused Purpose Why does your organization exist? What does the internal and external customer want & how can I deliver that safer, quicker and more cost effectively?
Enterprise Alignment What’s important? Where are we going? In a sea of constant challenges and ever shifting priorities what do you want to create focus on? What’s the most important activity now and tomorrow? Can you answer and measure this for every team across your organisation? People need to know what they are supposed to do and how they contribute to the organizational success.
Continuous Improvement “We can always do better” is a powerful belief. Establishing a common language and common practice to enable teams throughout and across departments to solve problems and improve the customer experience every single day.
Respect for People; effective leadership; real meaningful relationships based on mutual respect and shared understanding; – These are the organizational characteristics that enable a healthy culture to thrive.
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